Shipping policy
Shipping Policy
At Long Box Silver's Comics, we work hard to pack and ship your order safely and quickly.
Processing Times
Orders are typically processed within 1–3 business days after payment is received. During major sales, holidays, or special events, processing times may be slightly longer.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on order size, weight, and destination.
Estimated delivery times:
- Canada: 2–10 business days
- United States: 5–14 business days
- International: 2–6 weeks
Delivery times are estimates only and may vary due to carrier delays, customs processing, weather, or other factors outside our control.
Packaging
Comic books are shipped with protective packaging to help prevent damage during transit. We take care to ensure books arrive safely and securely.
Tracking Information
Tracking information will be provided by email once your order has shipped, when available.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us within 7 days of delivery (or expected delivery date) with your order number and photos of any damage so we can assist you.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Long Box Silver's Comics is not responsible for orders shipped to incorrect addresses provided at checkout.
International Orders
International customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.
Contact
For shipping questions or concerns, please contact us through our website contact form or by email.